Resident Services

Block
Resident Services
Helping Our Residents Succeed

Across our nine Houston apartment communities—home to 555 families—we offer year-round support through the Resident Services Program.

Our mission? To pair safe, affordable apartments with programs that help residents build economic strength and stable homes.

Onsite Support Without Barriers
All of Avenue’s Resident Services are delivered directly at its apartment communities, removing common obstacles like transportation and scheduling conflicts.

The program offers a flexible mix of one-on-one coaching, group workshops, classes, and community events—all held onsite where families already live.
Meeting Real Needs, Right Where Families Live
Three core areas form the backbone of the program: children’s enrichment, financial security, and healthy food access. These weren’t chosen arbitrarily—they’re the interconnected essentials that most directly shape a family’s ability to stay stably housed.

By meeting residents where they live, Avenue transforms stable, affordable housing into lasting financial wellbeing and improved quality of life for the entire community.

Programs for Children & Youth

We believe every child deserves a supportive place to learn, play, and thrive.

These initiatives create enriching spaces where young people can flourish while working families gain peace of mind. By supporting our children, we’re helping families break cycles of poverty and build lasting economic resilience.

That’s why we provide:

  • After-School Activities – Onsite enrichment programs where children can study, create, and connect in a safe environment while parents are at work
  • Camps – Engaging seasonal programming that keeps kids active and learning during summer, spring break and school in-service days. Includes meals and snacks for kids who attend.
  • Back-to-School Backpack Drive – Helping students start the year equipped and ready.

Building Financial Strength

Through personalized coaching and group workshops, Avenue empowers residents to take control of their finances and build lasting stability. The goal is to equip households with the skills and resources they need to withstand financial challenges and work toward long-term economic mobility. When families build financial resilience, the whole community benefits.

What We Offer:

  • One-on-One Financial Coaching – Residents work directly with a coach to create a personalized plan that fits their household’s unique needs and goals.
  • Group Workshops – Community sessions cover practical topics like budgeting, saving, and credit building—giving residents the chance to learn from experts while connecting with neighbors.
  • Credit Building Through Rent Reporting – On-time rent payments can help build credit scores. Through positive rent reporting, those payments count toward residents’ financial futures.
  • Eviction Prevention Support – When unexpected hardship hits, residents can turn to the program for guidance, resources, and support aimed at preventing eviction.
  • Emergency Financial Assistance – For residents facing sudden hardships—such as job loss, reduced income, medical expenses, or a death in the family—the program provides short-term rental assistance to help families stay housed during difficult times.

Nourishing Our Community

Food insecurity affects far too many households, and we believe every resident deserves access to healthy, affordable nutrition. By meeting this immediate need, we help families redirect limited income toward what matters most. Our food access programs support families during challenging times and contribute to the overall wellbeing of our communities.

What We Provide:

  • Pop-Up Food Distributions – Regular community events where families can access fresh, healthy food and pantry staples at no cost.

How to Help

Volunteer:

Many of our programs would not be successful without the time and energy donated by volunteers. Contact 832-479-7494 or residentservices@avenuecdc.org for volunteer opportunities.

Donate:

Your donations of supplies and materials can help us keep our costs low and provide better experiences for our residents. To find out what items are needed, you can view our current Supply Needs here.

Avenue is a CORES Certified organization

The CORES Certification recognizes owners and third party providers that have developed a robust commitment, capacity, and competency in providing resident services coordination in affordable housing communities.